Free sample questions
2 questions from this set, shown in full with the correct answer and the reasoning behind it. Read them as a study resource.
Q1.Four processes are reported as follows:
Which process would benefit most from centering rather than from reducing variation?- A.W
- B.X
- C.Y✓ Correct answer
- D.Z
Explanation
The gap between and measures how far off center a process sits, and process Y's gap of 1.10 dwarfs the others. Its spread would comfortably fit the tolerance twice over, so every unit of improvement available to it comes from moving the mean.Reference: CMQ/OE BoK IV
Q2.A new method was taught to four departments. Sixty days later:
What does this pattern most strongly suggest?- A.Transfer depends on whether the supervisor was trained✓ Correct answer
- B.Larger departments transfer new methods less successfully
- C.The course content does not suit departments B and D
- D.Sixty days is too short an interval to judge transfer
Explanation
The two departments whose supervisors were trained retain 88 and 83 percent, and the two whose supervisors were not retain 27 percent. Size is the alternative reading and does not hold, since department C at 18 and department A at 24 behave alike while B at 30 and D at 26 also behave alike.Reference: CMQ/OE BoK VII
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